I've always forgotten to write a review. But I have to write one for ROD! 🥳 There is no doubt that ROD is the best! 🤠He is always being kind and patient, which I am really grateful for. It is worth mentioning that he is really popular on our Chinese social media. A McDonald's star! Hahahahaha 😸
Staff were very friendly and plentiful. The food was fine though it looked like someone took a bite out of the English muffin haha
Also, no mayo on the menu…is that normal 😅
Excellent service - best McDonald's ever. Our suitcases were collected and stored for us (we were tourists). Nice table service. An elderly gentleman who worked there was so kind. He told us all the great tourists attractions & how to get there. Helped us with directions to the train station - excellent fellow! Also a young black guy welcomed us, took our suitcases - I love Edinburgh and will be back!
I love mc Donald's full stop. This one was packed but still pleasant and the food was good.
Open 6am and hot coffee ready in a minute.
We just are for the Xmas weekend and is to early to check in our AirB&B.
Thankfully McDonald’s is here for us!
Prompt and the original flavour that we All know and love.❤️
There is only 10 seats unfortunately but 6 self checkout machine.
Excellent customer service not long waiting for food but does get really busy at times more so than most McDonald's Ive been to so much so people crowd the machines and dont seem to want to move and stand in the waiting area so your left queing for ever as you think the machines are being used when it's just people blocking them and not moving so you can order your meal
The best McDonalds we have been so far. Fast service, great food. The older gentlemen serving the upper floor was incredibly nice. He greeted us. He saw that we are tourists because we had a map of the city in front of us, and wrote 6 attractions we must visit with the explanations as a local, with instructions how to get there.
This was a solid restaurant to have breakfast at, showing the menu by the entrance and having two seated floors! The app listed many items as unavailable because the menu had not been updated on the system from the previous day, however one worker was nice in putting my employee discount through the till. Service was quite slow but I really enjoyed my Bacon and Egg McMuffin with Mini Potato Waffles and the Scottish McD's exclusive Irn Bru, situated at a clean table upstairs where the sign guides people to! I was told there was no ketchup initially until a lady fetched some and cleanliness had been maintained while the windows gave nice views of the city, yet the order screen was not working.
This the typical mcd. But the only thing that makes this place special is the guy named ROD, A TRUE GENTLEMAN, very polite, very humble... I have never seen such kind soul in any of such services.. he is aged.. but the energy and spontaneity he showed was beyond none..we just told him that we are tourists here, he voluntarily took pen and started writing the must visit places around. thanks to ROD , giving THIS ENTIRE TRIP a sweet memory.
It was quite busy when we visited but the service was fast.
Food was fine, usual quality from a McDonald's chain.
Friendly staff, additional seating upstairs. Nice touch was able to order on screen upstairs and table service.
The downside it was a little grubby, tables and floors could have done with a clean.
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