Burger King

Awful service. Had to give my order 3 times at the drive through. Still got my order wrong. Ordered a whopper with cheese no mayo and the pic shows what I got. I understand people are short staffed but this is not good. Called to complain my order was messed up and they said it was my fault bc the employee couldn't "understand" me. We'll not be returning to this location. I'll wait in the long line at Wendy's instead.

The kid that water at the register that collected my money was a little rude, and I didn't get my side dip for my chicken. I had to ask for it and then she got cocky with me sure you only get to which they never even gave it to me in the first place so be careful out there and they're not handing them out there trying to save money on our behalf

Today I went into BK drive thru . Most of the time I’m greeted and my order taking in a pleasant way . Today I called to ask the name of the girl in the drive thru around 8pm . They said her name was Ashley . We briefly talked about customer service and that’s deff her speciality ! She took my order so well asking me if I wanted anything else not rudely . It was pleasant to talk to you Ashley and keep shining and providing great customer service ! It’s people like you that bring customers back ! Thank you Ashley !

Went thru the drive thru of the Burger King, on Calumet Ave in Munster, IN. There were 2 cars in line ahead of me and the backup to the window was long. After 15 minutes the 1st car's order was taken. Another 5 before the 2nd and another 3-5 for my order to be taken. Another 10 minutes to get to the window. Burger King advertises a senior discount. When I asked the young lady, her response was.."I don't know nothing about that" and proceeded to cash me out at full price. When I received the bag, my 2 large fries were on thier sides and most of one was spilled throughout the bag. Obviously, understaffed, uninformed and totally not interested in customer service.

Twice in the last week I attempted going here based on GetUpside app incentives. And both times I ended up with no food. 1st time malfunctioning drive thru post and no employee response I pulled around to the front to find out lobby closed. But based on ridiculous parking lot set up I couldn't get back into line to attempt to order at the window. Went to Highland Gyros instead. 2nd time, waited at malfunctioning drive thru post again and heard the person before talking to the employee. Pulled up only to find out they weren't taking orders. Went to Munster Wendy's. Just disappointing.

I order and after I paid some lady came in ASKING for a manager to complain about her son that works at this location was being harassed by another employee. What an experience I had, then I had to wait until all their bickering was over and then I got my food 30 minutes later. This was unprofessional.

Although the line in drive thru was long. The staff was very friendly and the food was hot and delicious. Better then the burger king in Whiting. The sandwiches where nice and hot and the bread was fresh. This will be my burger king stop cause i know my food will be hot and fresh. Thank you for not letting me down and i can return to eating at burger king.