Arby's

I just moved to the area and hadn't had Arby's in the longest time. Some of the coupon deals they have are alright. The food is about how I remember it. I've been 3-4 times in the last couple months. I know they are short staffed and I see almost the identical workers each time I go in. I work in the service industry as well so I have some patience and sympathy. All and all the food is what you expect. Not as great as when I was a kid and smaller portions with higher prices as most companies do nowadays but still decent. Store looks clean from the inside and is organized well enough. My only issues here were 1. the toppings being on the side the sandwiches or just being off to the side all together. When the edge of the bun and wrapper have more sauce than the actual meat then there is an issue. 2. There is also a look the cashier gives you when you had her the coupon. I now know that the system they have is screwy and you need to give them the coupon up front (unlike every other store/restaurant you go to). It would have been a lot better to explain "Hey, our system needs us to enter in the coupon discount first so if you could give me any coupon first that would be great." or ask for coupons up front that way you don't have to reenter the whole order. 3. With an open kitchen we can see EVERYTHING the staff is doing. They need to be mindful of that.

I don't get a lot of opportunities to go to Arby's, so when l do it's big. I LOVE the regular roast beef sandwich, and the curly fries are so good they make you feel good all over 😋. It's got to be the seasoning. I also like the gyros and fish sandwich. I had the roast beef and curly fries lately. If there's a negative, it's that they can be pricey. However, if you've got a craving, it's worth it. All in all, Arby's is great. 👍

I went through the drive-thru and sat there for a very long time before anybody ever said anything and I had said hello several times . I ordered a classic roast beef sandwich and a small fresh curly fry in the drive-thru. Waited a very long time for the car in front of me to get their order, then I had waited on my order. I went to pull out and went to grab a curly fry and they were stone cold. 😳😠. I was upset because I had waited at least 15 minutes at this point..... So I circle back and was going to go in and then I saw they had closed the dining room already. So then I pulled through the drive-thru.... Just to have the automatic system saying they were closed. I said hello many times with no response. So then I pulled up behind the car that was waiting for their food.... Got my receipt out and called the store to let them know.... It rang about 20 times and nobody answered.... It was taking forever for the drive-thru to even move. So at this point I just said forget it and drove home. I had specifically asked for fresh curly fries and I got some that were sitting around for a very long time. Usually I have a good experience here. However, this time was absolutely horrible between the weight and then cold food. If I go back to this location, hopefully it will be better.

I gave one star because they would not let you post with out it. I just visited this Arby's. I stood at the counter watching the employees work. employee fixing sandwich, 1 employee Jessica (Manager) walk pass me standing at the counter and help the employee fixing sandwiches. At the same time 2 male employee just standing and talking. 1 inform of the fries and the other at the drive thru window. Nobody ask me if i need any help. The male employee in front of the fries walk up to a register look at me and walk back to the fries and the take out window. the same male employee walk back to the register saw 2 white people come in and ask them for there order. I let him finish then i ask why did he not ask me for my order. The Manager the first person to see and ignore me walk over to me and stated why are you standing over there no one is at that register. I inform when i walk in the store no one was at any register and she had just step away. Instead of offer an apology, she started to argue with me about why was I at the wrong register. PASS THE WORD THEY ARE RACIST DO NOT VISIT THIS ARBY'S. THE MANAGER JESSICA IS A REAL KAREN.