Juanito's Mexican Restaurant

My first and last time every to darken their doorstep. Took over an hour to get our meal, at the cost of $22.00, and it was the worst meal I have ever had. Everything was overcooked and burnt. No spices, no herbs, no flavor; onion and pepper burnt and no one could or would do anything about it, no manager onsite!!!!!!!. The Horchata was horrible! How does any respectable Mexican restaurant mess that up. Loads of sugar in the bottom of the glass which made it undrinkable. This drink was trash, had to be a package and not made with real ingredients in the traditional manner. Dry and burnt chicken and shrimp; the chorizo was burnt and we could not tell what it was, but the real issue for me was it was not fresh. had to wait 1 hour and 10 minutes to get garbage. I was completely disgusted with the service, the food, everything.

If there was a zero star option I would have chosen that. We weren’t acknowledged for a while after entering. We waited an acceptable amount of time for a drink and appetizer order. The waitress never checked our chips or drinks for refills. Over an hour later and no food has been delivered. We arrived at about 4pm so not a crazy busy hour. We decided to leave and pay for our drinks and cheese (which was not good). The waitress claimed that they only had one chef working, but offered no excuses for her not checking our table while she was talking with another waitress. At 6 we decided to leave. I can’t speak about the food because of course we didn’t stay to find out. Service was over all zero star worthy.

Two of us arrived on a Saturday night 7:30. Not crowded and several tables open. Waited five minutes to be seated. Drinkls were great but served in plastic "glasses". My wife's meal arrived. Waited another five minutes for mine to arrive. Food was good with adequate portions. Then we were ignored. I had to flag down our server to ask for a check. Food - good. Drinks - very good. Service - horrible.